Customer Service.Italian & English Speaker Madrid

Descripción de la oferta

Duración de la oferta: hasta el 14/11/2019.

Funciones

If you speak English and Italian and like being in contact with clients, this is your job!


Descripción de la oferta

* AdministrationAdministration process

process- Coordinate Coordinateand andensure ensurea correct correctadministrative administrativefollow-followup upof ofthe theassigned assignedcontracts/contractsclients.clients

- Take Takefull fullresponsibility responsibilityfor forthe thepremium premiumadministration

administration- Keep Keeprecords recordsand andfiling filingup upto todate.

- Implement Implementcontracts contractsin incase of ofnew newclients

clients- Handle Handleand andprocess processnon-medical medicalclaims.claims

- Manage Manageyour yourwork,work taking takinginto intoaccount accountthe theapplicable applicableprocedures proceduresand andagreements

agreements- Participate Participateefficiently efficientlyin inprocessing processingthe thedocument documentflows:flows inform informyour yourOperations OperationsManager Manageron onclarity claritygaps gapsand andpossibilities possibilitiesto tooptimize optimizethe theprocesses.processes

- Commit Commityourself yourselfto tohigh-highquality qualityadministration administrationand andfast fasttransactions

transactions 

* Communication Communicationprocess

process- Maintain Maintaingood goodcontacts contactswith withinsurers,insurers insured insuredand andclients clientsconcerning concerningtheir theirpolicies policiesand andnon-medical medicalclaims.claims

- Respond Respondto toquestions questionsin ina qualitative qualitativeway.way

- Manage Manageall allcommunications communications(letter,letter fax, e-mail)mail to toclients clientsand andinsurers.insurers

- Think Thinkabout aboutand andcontribute contributeto tousing usingthe themost mostefficient efficientcommunication communicationchannels channels(phone,phone e-mail,mail letter)letter.

 

* Relations Relationsto toother otherpositions

positions- Assist Assistthe theAccount AccountManager Managerin inseveral severaltasks tasks(e.g. preparation preparationof ofpresentations,presentations preparation preparationof ofanalyses,analyses

Statistics)Statistics

- Provide Provideall allnecessary necessaryinformation informationto tothe theinvolved involvedparties:parties clients,clients insurers,insurers the theInternational InternationalCustomer

CustomerServices,Services F Financea andA AccountingMarketing a andC.Communication

- C Contributet tom maintaininga c-coo operativea andf friendlyw workinge.environment

- I Informt theO OperationsM Managero onp problemsa andi.inefficiencies


Perfil del candidato

Education Level:

- Bachelor or similar by experience: Translation and Interpreting or Foreign Languages studies

Specific Knowledge:

- Active knowledge of English.

- Good knowledge of Italian


Oferta de empleo

- Perm Contract

- Different schedules:

Customer Service Rep Italian

L-V

8-3:45pm

16K + 7%

Customer Service Rep Italian

L-V

8-3:45pm

16K + 7%

Customer Service Rep Italian

L-V

8-3:45pm

16K + 7%

OR From 15:15 to 11:00 - 18K + 7%

 

- Salary: €16.000/16.000per anum + 7% commission + medical insurance + bus

- Localication: Pozuelo de Alarcón.

Requisitos

- Bilingual English and Italian.

- Customer Service and Call Center Experience.

- Experience in back office tasks.

Se ofrece

comisiones + seguro