Customer service/Orders tracking (German+Spanish) Valencia

Descripción de la oferta

Proceso de selección continuo.

Funciones

Are you passionate about customer service?

¿Do you speak German? 

¿Do you speak Spanish? Then this job offer is perfect for you!

We are looking for Customer service agents with native or C1-C2 level of German + Spanish for an important company.

As a Customer service agent, you will take care of customers requests and tracking orders, resolution of queries and/or incidents through different channels: telephone, email, chat, RRSS.

Information on order follow-up and telephone assistance regarding inquiries about our product, accompanying the customer until the sale is closed.

WHAT WE OFFER

- 40h/week contract, with fixed working hours. 

- Shift : from Monday to Thrusday 09h00am - 18h00pm / Fridays from 09h00am - 17h00pm

- Salary higher than the average for similar positions.

- Permanent employment contract.

- To take part in a new and exciting department, with great opportunities to grow your career

- Health insurance + extra Bonus paid by the company once completed one full year as an employee

- Young and dynamic work environment.

Requisitos

Requirements

- Native level in German or C1-C2 level and Spanish.

- Experience within Customer service's sector + order's tracking of at least one year is desired and it´s a plus.

- Organised person with ability to transmit the brand's value and good communicator.