Customer ServiceTurkish Spanish & English (h/m) Madrid

Descripción de la oferta

Duración de la oferta: hasta el 25/02/2019.

Funciones

The Customer Service Representative is primarily responsible for cultivating customer relationships for current/potential customers by utilizing excellent and in-depth knowledge of the Company's products, capabilities, as well as CRMCRM process, and procedures. The CSR will be accountable for customer service as related to serving customer orders from the point of sale up to and including the time the order ships and invoices.


Descripción de la oferta

Customer Service:

* Order entry and order management;

* Providing pricing, order status and availability;

* Provide support for complaint processing;

* Work with Customers, Sales Team, and PLMPLM to develop a better understanding of our products and their place in meeting customer needs;

* Work as intermediary representing Customers, Sales Team, PS&M, and members of the Technical Staff to provide guidance service expectations and requirements to the Supply Chain on a timely and accurate basis - be the Customer's advocate.


Perfil del candidato

Turkish Native, fluent level of English.

* Definite plus if previous SAP experience

* Customer Service experience.

Individual must be detail oriented person who can multimulti-task and is and able to understand technical information as well as product specifications. Excellent interpersonal and follow-up skills required. Position includes handling and follow-through of customer service issues


Oferta de empleo

25.000€ a year (gross salary)
Contract for 1 year + real posibilities to continue
Schedule: 8am to 4:30pm Monday to Friday
Location: Alcobendas

Requisitos

Turkish native or bilingual, fluent level of English.
* Definite plus if previous SAP experience 
* Customer Service experience.

Se ofrece

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