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Customer Site Planner Madrid


  • Madrid
  • Hace 4 días
  • 6 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Comparte:

Empresa

Colt Technology

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
 
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 21/02/2019

Funciones

Role Purpose:
· Supports the Technical Services and Support function under the guidance of CSP manager 
Key Accountabilities:
· Knowledge of Carrier Hotel/Date center scenario ( cross connect, space, power etc)
· Placing orders to different suppliers for cross connect aminly
·  Build and maintain working relationships with key CH/DC provision team to have clear understanding of the status of single order
· Support finance team to reconcile invoices and manage dispute with suppliers
· Strong communication and interface skills to other functional areas within colt service build & transition
· Work closely with own & other infrastructure team members across EU & India 
· Documents, records and   updates details or Colt’s handling systems
· Ensures that the queue   status remains minimal
· Report to manager any critical issue related to customer issues

Requisitos

·Excellent phone   and communication (written and oral) skills 
· Customer and   service oriented 
· Proactive and   stress resistant
· Ability to   quickly learn technical information
·  Ability to utilise MS applications for   development purposes (e.g., Excel, MS PowerPoint, Word, etc) 
· Technical knowledge in COLT products
· Knowledge of COLT’s installation work instrictions
· Excellent knowledge on Colt’s order management system (SIEBEL, OHS,  XNG, XTRAC etc)
· Spanish and English fluent (verbal and written) 

· Shares responsibility and provides support when necessary

Se ofrece

What we offer:
Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.
In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.
Some benefit examples are:
•Flexible working and relaxed dress code
•Two days annually to spend on volunteering opportunities
•Pension and insurance options
•Access to a virtual business school for on-going learning
•Business mentoring
•Discounts with local hospitality and retail providers
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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