Customer Solutions Representative Nordics (Danish & English) Barcelona

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Customer Solutions Representative Nordics (Danish & English) Barcelona


  • Barcelona
  • Inscripción cerrada
  • 1 inscritos
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Jornada Completa - Contrato Fijo discontinuo - Retribución sin especificar - Al menos 2 años de experiencia

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Empresa

Page Personnel

Company dedicated to the chemical sector
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 19/01/2022

Funciones

- We are looking for an experienced Customer Solutions Representative Nordics (Danish & English) 
- Fluent in Danish and English languages

 * Processing incoming customer requests and orders.
 * Checking the orders against the customer and purchase order agreements.
 * Responding to customer product inquiries and issues in a timely manner.
 * Liaising with the logistics department to prepare and arrange the execution of the shipment of the goods and monitoring outbound activities.
 * Assure correct pricing of the customer orders, invoicing timely and accurately.
 * Handling the complaints and returning shipments.
 * Monitoring the credit situation of the customer and liaising with the credit department and the sales team.
 * Supporting and interfacing the Sales Representatives.
 * Working efficiently with all internal departments and with external parties.
 * Maintaining, updating and filing the customer documents, record and internal documents.
 * Able to balance competing demands and prioritise.

Requisitos

 * Bachelor degree in Business Administration, Marketing, Economics or related field is preferred.
 * Fluent in Swedish and English with excellent communication skills. Knowledge of other Nordic languages will be an asset.
 * Minimum of 2 years of Customer Service experience within a similar position/industry is a plus.
 * Experience in MS Office tools, ERP (SAP) and Salesforce.com experience is an asset.
 * Striving for exceptional customer satisfaction.
 * High attention to detail.
 * Fast learner and driven to action.
 * High performance in complex business scenarios.
 * Ability to prioritise and balance competing demands.
 * Competency in adapting to regularly changing conditions.
 * Consistently delivering business results.
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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