CUSTOMER SOLUTIONS REPRESENTATIVE NORDICS Barcelona


  • Barcelona
  • Hace 8 horas (Actualizada)
  • 0 inscritos
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Jornada Completa - Contrato Indefinido - Retribución sin especificar - Al menos 1 año de experiencia

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Company dedicated to the chemical sector
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 26/05/2022

Funciones

- We are looking for an experienced Customer Service Representative with Danish or Swedish 

- Fluent in Danish (or Swedish) and English languages


Descripción de la oferta

* Processing incoming customer requests and orders.
 * Checking the orders against the customer and purchase order agreements.
 * Responding to customer product inquiries and issues in a timely manner.
 * Liaising with the logistics department to prepare and arrange the execution of the shipment of the goods and monitoring outbound activities.
 * Assure correct pricing of the customer orders, invoicing timely and accurately.
 * Handling the complaints and returning shipments.
 * Monitoring the credit situation of the customer and liaising with the credit department and the sales team.
 * Supporting and interfacing the Sales Representatives.
 * Working efficiently with all internal departments and with external parties.
 * Maintaining, updating and filing the customer documents, record and internal documents.
 * Able to balance competing demands and prioritize.


Perfil del candidato

* Bachelor degree in Business Administration, Marketing, Economics or related field is preferred.
 * Fluent in Swedish and English with excellent communication skills. Knowledge of other Nordic languages will be an asset.
 * Minimum of 2 years of Customer Service experience within a similar position/industry is a plus.
 * Experience in MS Office tools, ERP (SAP) and Salesforce.com experience is an asset.
 * Striving for exceptional customer satisfaction.
 * High attention to detail.
 * Fast learner and driven to action.
 * High performance culture in complex business scenarios.
 * Ability to prioritize and balance competing demands.
 * Competency in adapting to regularly changing conditions.
 * Consistently delivering business results.


Oferta de empleo

* Stable Project 
 * 2 days home office

Requisitos

 We are looking for an experienced Customer Service Representative with Danish and English

  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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