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Customer Support Agent with German (m/f) Barcelona


  • Barcelona
  • Inscripción cerrada
  • 2 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Comparte:

Empresa

Page Personnel

Industry leader in retention and customer support services in iGaming, providing services to over 10 countries across the globe.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 05/11/2019

Funciones

We are recruiting 15 German speakers for the CS department of one of our clients, a key player in retention and customer support services in iGaming. Join the growing international office in Barcelona centre!
 * Help and communicate with our customers via e-mail and live chat (NO phone)
 * Providing customer support on gaming, financial, technical or any applicable issues related to the Customer Support department
 * Guide customers through the site and/or mobile phones and assisting them in using the various services and products offered
 * Work collaboratively with other team members and contribute to a good atmosphere at the office
 * Actively report internally to the team lead and various partners with information about the status of the various markets and customers

Requisitos

 * Previous experience in Customer Support an advantage
 * Fluent in German - both verbal and written, is mandatory
 * Excellent written and verbal communication skills
 * Excellent team player, with initiative to work independently
 * Can work well under pressure
 * Flexible when it comes to working hours

Se ofrece

* Assistance in obtaining NIE and SS number
 * 300€ per year to use for wellness
 * Daily fresh fruit and coffee service for all employees
 * In-office yoga classes
 * Free Spanish classes
 * Great colleagues and fun company events!
 * Fixed yearly salary 18K + up to 6K in commissions & bonuses

Working hours:

 * 40 hours per week on a shift basis, including weekends
 * Rotating shifts from 09:00 am - 01:00 am
 * Start date: October-November
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    15

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