Customer Support Analyst with German Madrid

Funciones

Are you looking for new career chances? Just finished your studies? Are you willing to gain new experiences in a beautiful island? This could be the right job for you! With Selectiva you would have the possibility to work in Tenerife at an important IT Service Centre and be a member of a multinational team.

Tasks: 		
Customer Service and IT support in German and English
Problem resolution 
IT troubleshooting 
Computer or Software consultations
Tracking capabilities of all incoming problems
Problem escalation proceedures

Requisitos

Requirements:
German Level C2 (Spanish not required but an advantage)
Availability to work in Tenerife (Canary Island – Spain)
Customer service experience in tourism, call centres, etc. is desired
Accept rotating shift schedule
Medium computer literacy

Se ofrece

Our offer: 
You would start with a 6 month contract with the possibility to continue. The position is full time job with rotating shift schedule from Monday to Sunday, 40 hours a week and 8 hours a day. We also provide our candidates help with the administration steps. No previous experience necessary in the IT sector as all employees receive a training in the first three weeks.   

Experience: 		Not required but an advantage
Country:		        Spain
City:	 		Santa Cruz de Tenerife
Starting date:	April-July 2018
Salary:			17 000 € gross/year

• Área

  Atención al cliente

• Categoría o nivel

  Empleados

• Nº Vacantes

  12