Customer Support B2B | Native Level of French & Italian Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace 45 días
  • 9 inscritos

Jornada Completa - Contrato sin especificar - Retribución sin especificar - Al menos 2 años de experiencia

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Descripción de la oferta

Descripción de la oferta

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Would you like to start working for a well-known company in Barcelona? If you have a native level of French, are a team-player and always ready to help people, we are looking for you! 

To further accelerate their growth and to strengthen their leading position our client wants to find top talent to start in their customer service department. 

As a Customer Support Representative B2B, your responsibilities will include:
- Providing product information and effective technical support through multiple channels (phone, e-mail, chat)
- Investigating and taking care of large and complex support matters, where necessary working closely together with peers across all departments to ensure an exceptional and seamless experience for our customers
- Contributing to additional support programmes/projects (e.g content delivery, product expertise, targeted proactive support activities)

Requisitos

Key Languages:
- Native or proficient level of both French and Italian
- High level of English
- Additional language is a plus (Spanish, Portuguese or German) 

Core Skills/Experience:
- At least 2-year of Customer Service experience in an international B2B environment 
- Strong communication skills (written and verbal)
- Proven experience (and success) in sales is an advantage
- Basic knowledge of PC hardware; good knowledge of Windows OS
- Knowledge of web browsers (Internet Explorer, Mozilla)

Se ofrece

What's on Offer: 
- International dynamic environment with the benefits of a big successful company
- Competitive base salary with a generous commission scheme
- Private health insurance (including children and partners)
- Pension Plan (after 6 months contract)
- Lunch Vouchers
- 50% discount on purchase of the company’s products
- The chance to work in a fast moving, innovative and international environment, dealing with all kind of different countries and cultures

Etiquetas

  • customer service
  • b2b
  • french
  • technical support
  • italian
  • calls
  • communication
  • multilingual
  • email
  • Área

    Atención al cliente

  • Categoría o nivel

    Empleados

  • Nº Vacantes

    1

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