Customer Support Executive (Dutch) Poblenou (Barcelona)
- Poblenou (Barcelona)
- Inscripción cerrada
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Al menos 1 año de experiencia
Entre 16.000 y 19.000€ Brutos/anuales
Atención al cliente
Empleado
1
9
Proceso de selección continuo.
The Company. Our client is a Belgian BPO company with a multilingual office in Barcelona. For their partner, a well-known Belgian telecommunication company they are currently recruiting Dutch or Flemish native speakers for a Customer Service position in Barcelona. The Job. After a training the candidate will ensure Customer Support. The main tasks include: – Provide information and advice users on appropriate action to solve issues – Respond to incoming requests for assistance via phone or email – Ensure quality service – Ensure high level of customer satisfaction and record information – Maintain client relationships through product support over the phone or chat
The Profile. – You have a native level of Dutch/Flemish and a very good level English – You have good communication skills – You are a team player and open-minded – You are enthusiastic and motivated – You have an affinity to technology – If you have previous call Center experience, it's a plus
The Offer. – A salary of 1305 euros gross/month + performance related Bonus after 3rd month up to 250 euros + free Spanish classes – Monday to Saturday: 9 AM – 9 PM (rotation shifts) – 39 hours/ week or 32 hours/ week (with full-time training) – Working in a nice and friendly environment – Different from the usual Call Center environment – Working for a company where the employees feel valued – Office located in Poblenou area – 4 weeks training provided: 2 weeks at start and 2 weeks extra training after 2 months – Start date: ASAP
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