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Customer support representative german market 83e6db99 L´Hospitalet de Llobregat (Barcelona)


  • L´Hospitalet de Llobregat (Barcelona)
  •   Inscripción cerrada
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  • Experiencia

    Al menos 2 años de experiencia

  • Salario

    30.000€ Brutos/anuales

  • Área - Puesto

    Atención al cliente

    • Técnico de Atención al Cliente
    • Customer Service Representative
  • Categoría o nivel

    Técnico Empleado

  • Vacantes

    1

  • Inscritos

    5

  • Contrato

    Contrato De duración determinada

Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 03/07/2024.

Funciones

Would you like to be a part of a company that is involved in making the world evolve towards energy management in a more efficient, safe and sustainable way? Do you think its time to take on a challenge in a company with a presence in more than 175 different countries and be able to take the leap you need? Is your professional career focused on the Customer Service Department and do you have a native level of German and an advanced level of English? Do you see yourself working in a work environment where cooperation between colleagues predominates, teamwork is essential, and multiculturalism is a way of enrichment? If you are interested in the offer and want to know more, do not hesitateWe are looking for you!

What tasks will you perform?
- Daily qualification of leads acquired by conducting desk research using multiple internal and external sources and proactive telemarketing activities.
- LiveChat management.
- Routing of leads and technical inquires to responsible functions and/or partners.
- Providing marketing materials and product documentation to leads upon request.
- Ensuring timely management of leads by sales colleagues and channel partners through proactive reminders and proper follow-up cadence.
- Providing regular feedbacks on the lead quality to campaign manager/marketing communication people and sales teams.
- Track lead management results and report to the business.

Requisitos

What are we looking for?
- That you have training in marketing/communication/business/technical.
- Previous experience in the field is a plus.
- Native speaker of German.
- Apart from the other languages required, English is always essential since communication with managers and colleagues will be in this language.
- That you have strong communication skills, a vocation for customer service, effective time management and the ability to learn.
- That you have availability to travel every day to L'Hospitalet de Llobregat.

Se ofrece

What do we offer?
- Contract through Adecco for 6 months + 6 months with the possibility of joining the company.
- Opening hours: Monday to Thursday flexible entry between 08.15 and 09.00 hours (8 and a half hours from here) and intensive Friday (6.15 hours). In addition, July and August will also have intensive hours, from 08.00 to 15.00, so you can enjoy the summer.
- Salary: €30.000 gross per year (€17,14 gross per hour).
- Onboarding as soon as possible.

Adecco

Adecco, líder mundial en el sector Recursos Humanos, ofrece un servicio integral especializado en todas las áreas: selección, trabajo temporal y fijo, externalización de servicios, formación, prevención de riesgos laborales, gestión de carreras, consultoría y outplacement. La presencia de Adecco en 70 países garantiza un profundo y amplio conocimiento de cada sector y de cada mercado. Su estructura mundial permite ofrecer un servicio homogéneo en los cinco continentes. La estrategia de especialización por perfiles profesionales cualificados adoptada por Adecco durante el 2007 se ha llevado a cabo con éxito y sigue en marcha con la apertura de nuevas delegaciones especializadas y Career Centres, espacios en los que el candidato puede satisfacer todas sus necesidades laborales gracias a los consultores que lideran estos centros.

Al pulsar el botón “Inscribirme a la oferta”, Usted consiente que Infoempleo, S.L. comunique sus datos de carácter personal para participar en futuros procesos de selección a los ficheros de Adecco con domicilio social en Camino del cerro de los Gamos, 3, Madrid donde podrá ejercitar sus derechos de acceso, rectificación, cancelación y oposición.

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