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Customer Support Scientist (Job Ref: 13/CSFD) Santa Cruz de Tenerife


  • Santa Cruz de Tenerife
  • Inscripción cerrada
  • 31 inscritos

Jornada sin especificar - Contrato sin especificar - Retribución sin especificar - Entre 2 y 5 años de experiencia

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Empresa

Laboratorios Randox, SL

Randox Food Diagnostics Ltd is an associate of Randox Laboratories who have 30 years experience in the diagnostic market and a devoted research and development team. We are a dedicated company 
responsible for the distribution of Randox drug residue kits, wine and beverage 
testing kits and analysers worldwide.

High value is placed in research and development to 
continuously improve existing and develop innovative new products. This has allowed us to continuously
grow and expand our HQ and international sales teams. Working for Randox Food Diagnostics, 
you will have the opportunity to working with cutting edge new technologies
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 18/03/2013

Funciones

Randox Food Diagnostics Ltd is currently inviting applications for the position of Customer Support 
Scientist (Spanish Speaking). This role is based at our Headquarters in Crumlin, Northern 
Ireland but will require extensive travel to customer locations. This is an excellent relocation opportunity and 
will allow you to work for a global market leader in a role with international exposure.
The responsibilities for this role will include among others: 
•	The performing of
•	instrument installations to end-users worldwide
•	Assist with the quality control and release of 
•	Biochip instruments to customers
•	Troubleshooting customer related queries and 
providing product information and advice via email, telephone and face-to-face at 
•	customer locations
•	Releasing product and software updates to customers
Taking responsibility for multi-team enquiries to ensure an efficient and satisfactory 
•	customer resolution
•	Attend trade conferences to assist sales staff and handle queries
•	Keeping accurate records on all customer queries 

Requisitos

A Bachelor degree or higher in a Biochemistry, Chemistry or Life Science 
?	related discipline
?	The ability and willingness to develop high-level product knowledge
?	An intuitive mind and the drive to resolve customer queries quickly and efficiently
?	Willingness to travel extensively
?	Excellent time management and 
?	organisational skills
?	Excellent communication and presentation skills
?	Fluency in Spanish as well as English

This is a unique opportunity to join an 
innovative international company in a growing industry that can provide career security and genuine 
advancement opportunities for those who show potential.
Please quote the appropriate job reference 
13/CSFD in all communication
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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