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CustomerService.Italian,German,Russian,Portuguese Madrid


  • Madrid
  • Inscripción cerrada
  • 2 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

Inscripción Cerrada

Comparte:

Empresa

Page Personnel

International Insurance Company.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 06/12/2019

Funciones

If you speak English and Italian and like being in contact with clients, this is your job!


Descripción de la oferta

Administration process:

- Determining requirements; answering inquiries; resolving problems; fulfilling requests.
 - Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
 - Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
 - Coordinate and ensure a correct administrative follow-up of the clients and contracts.
 - Take full responsibility for the premium/eligibility administration
 - Handle eligibility requests from Customer Services
 - Keep records and filing up to date.
 - Implement contracts in case of new clients
 - Manage your work, taking into account the applicable procedures and agreements
 - Participate efficiently in processing the document flows: inform your Operations Manager on clarity gaps and possibilities to optimize the processes.
 - Commit yourself to high-quality administration and fast transactions.

Communication process:

- Maintain good contacts with insurers, insured and clients concerning their policies and non-medical claims.
 - Respond to questions in a qualitative way.
 - Manage all communications (letter, fax, e-mail) to clients and insurers.
 - Think about and contribute to using the most efficient communication channels (phone, e-mail, letter,...


Perfil del candidato

Bilingual English and Italian or Portuguese and English or French and English or Russian

Customer Service and Call Center Experience.


Oferta de empleo

- Diferent schedules, morning and afternoon.

- Perm Contract

- Salary: €15.000/18.000per anum + 7% commission + medical insurance + bus

- Localication: Pozuelo de Alarcón.

Requisitos

Bilingual English and Italian or Portuguese and English or French and English or Russian

Customer Service and Call Center Experience.

Se ofrece

comisiones + seguro
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    5

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