Dutch Customer Service B2B Barcelona


  • Barcelona
  • Hace 18 horas
  • 1 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

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Empresa

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Leading company in their field of expertise. Their platform is connecting thousands of restaurants with their direct clients. The office is based in Barcelona and offers a dynamic and growing environment.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 08/09/2017

Funciones

Great Opportunity for Dutch Customer Service Representatives B2B! Develop your career in the leading online restaurant reservation platform in Europe.


Description

Your Responsibilities:

 * Supporting the manager and moderation of reviews

 * Processing new and closed restaurants
 * Answering Emails, the phone and questions asked by consumers / providing consumers with required information
 * Monitoring data on the website and entering changes
 * Making sure that the list of restaurants in the Netherlands on iens.nl is complete
 * Monitoring the quality of the reviews and the quality of restaurant details
 * Implementing our fraud policy concerning the reviews
 * Processing information requests from consumers and restaurant owners


Profile

Your Profile:

 

 * Affinity with the world of restaurants and hospitality (in restaurants)
 * Knowledge and interest of restaurant trends
 * First experience in a Call Center environment and strong Customer service orientation
 * Strong communication skills 
 * A creative nature and analytical mind
 * Good Team player but also capable of working independently
 * Fluency in Dutch and English


Job Offer

What we are offering you:

 

 * Career plan - great opportunities of growth within a dynamic and multinational environment
 * Performance based Bonus on top of your market confirm base salary
 * Training in regards to your needs in order to become successful

Requisitos

Dutch native and English plus first working experience for example in Customer Service B2B, O2C, Cash/Credit Collection, Accounts Receivable.

Se ofrece

4000
  • Área

    Administración de Empresas

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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