E-payment Solutions Consultant w/ Native level of Dutch or Flemish Barcelona (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 16/02/2018.

Funciones

Do you like communicating and do you want to work in an international environment (rated 4/5 by our candidates!)? Would you like to help people all around the world, while also improving your Spanish? If Dutch or Flemish is your mother tongue, check it out!

Our client is an important player in the E-payment Solution service market. They facilitate payment service for restaurants and stores all over the world. Here, from their office in the city-center of Barcelona, they provide service to their customers once they have problems with their credit/debit cards. 

For their customer service team, they are looking for enthusiastic candidates who want to contribute to the customer satisfaction.  

As an E-payment Solutions Consultant, your responsibilities include:
- Assisting customers over the phone or by e-mail from restaurants or stores having a problem with payments (B2B) 
- Giving advice and providing your customers with solutions and if needed send them through to the right solution center
- Maintaining a good relationship with your customers
- Making sure that the all the questions and incidents are solved and documented

Requisitos

Key Languages:
- Native level of Dutch or Flemish
- Good level of English 

Core Skills/Experience:
- Good communication skills
- Team Player
- Able to express ideas in a coherent and concise manner 
- A positive and professional attitude 
- Motivation to contribute to customer satisfaction and their success

Se ofrece

What’s on Offer:
- Fixed salary plus bonus
- Permanent contract
- 2 weeks of paid training
- A pleasant and friendly work environment without strong hierarchical culture
- An open working atmosphere in which they listen to the ideas and suggestions of their employees
- Easily accessible office in the city center of Barcelona
- Benefits package for the gym, childcare, transport, gourmet card and health insurance
- Free Spanish language classes