Electronic/Telecommunications Engineer, fluent English (m/f) Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 12/04/2019.

Funciones

Electronic/Telecommunications Engineer will be Responsible for the installation, maintenance, set-up and after sales support. Under the supervision of the Supervisor or Manager, be able to complete installation on all Equipment and accessories. Perform basic troubleshooting techniques resolving problems in the equipment in our facility, or at the customer's location.


Description

The role of the Electronic/Telecommunications Engineer is to provide support to European customers.

 * Installation and configuration of the products 

 * Provide customer training to enable customers to be able to resolve most technical issues themselves 
 * Provide technical support on-site, via email or telephone and give clear verbal and written help to customers
 * Troubleshoot and resolve issues both on site and remotely
 * Carry out planned preventive maintenance
 * Provide support to the production department


Profile

* Bachelor's or Associate's Degree or Equivalent in Electronics/Telecommunications Engineering

 * 3 years minimum experience in dealing with customers
 * Required fluent English (C1 level)

 * Willing to travel and work flexible hours when required

Knowledge, Skills, & Abilities:

 * Demonstrated ability to work effectively in a diverse work group
 * Demonstrate safe and proper use of hand tools and power tools 
 * Demonstrate basic knowledge of PC operation, and security risks relating to PC operation 
 * Demonstrate basic Microsoft Office skills (Outlook, Word, Excel, and Power Point) 
 * Ability to maintain good customer relations, both internally and externally 
 * Basic knowledge of electricity, electronics, and mechanics of gaming type devices
 * Basic understanding of network communication, and network troubleshooting 
 * Ability to perform basic troubleshooting techniques in isolating and correcting problems down to an assembly level
 * Good customer service skills and problem solving skills


Job Offer

Career opportunities and professional development

Requisitos

Multinational company, manufacturer of machines and software to help the clients to manage their operations. We are searching an Electronic/Telecommunications Engineer in Field Service department