La oferta ya no está activa. Echa un vistazo a estas ofertas similares:

Test Manager

Page Personnel

Barcelona España

Hace 34 horas

Inscríbete
Ingeniero Testing Software

P&PD Ingenieros

Viladecavalls - Barcelona España

Hace 10 horas

Inscríbete
Data Analyst (h/m)

Page Personnel

Barcelona España

Hace 34 horas

Inscríbete
Java Developer - Data Virtualization Tech Company

Page Personnel

Barcelona España

Hace 34 horas

Inscríbete
Java Developer - Data Virtualization Tech Company

Page Personnel

Barcelona España

Hace 34 horas

Inscríbete
IT infraestructure project manager

Desoftnomi SL

Barcelona España

Hace 34 horas

Inscríbete
IT Customer Service English+French+Español

Talent Search People

Barcelona España

Hace 10 horas

Inscríbete
Requirements System Architect

K-LAGAN ESPAÑA

Barcelona España

Hace 34 horas

Inscríbete
IT Helpdesk Agent

Talent Search People

Barcelona España

Hace 10 horas

Inscríbete

Enterprise Data Analytics Service Manager Barcelona

  • Ref: 2574806
  • Michael Page

  • Barcelona
  • Inscripción cerrada
  • 1 inscritos

Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia

Inscripción Cerrada

Comparte:

Empresa

MICHAEL PAGE

International organisation that serves its customers in global and local markets.
  • .
  • Recursos Humanos
  • Michael Page
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 25/12/2019

Funciones

Manage the service delivery for assigned application portfolio spanning across different segments according to Service Level Agreements managing a service team composed of both internal and external personnel based onsite, near-shore and off-shore.


Description

* Engage in major incident management and problem management, Review, categorize and prioritize logged requests,process requests and dispatch for fulfilment, manage and follow up until closure.
 * Proactively drive communications to the business (e.g. Incident alerts, change freezes, etc.).
Contribute to the service management strategy and definition of reusable frameworks.
 * Manage the service delivery for assigned application portfolio spanning across different segments according to Service Level Agreements managing a service team composed of both internal and external personnel based onsite, near-shore and off-shore.
 * Report overall application service performance to different business stakeholders proactively taking action to address issues and gaps with the business.
 * Monitor critical application governance and report on service level performance, generating improvement actions where necessary.
 * Contribute to the definition of new vendor services in close collaboration with Sourcing Management
 * Ensure compliance with appropriate internal control and regulatory requirements for both internal and external suppliers, and provide assistance and support for audits, where applicable.


Profile

* Service Management certification (e.g. ITIL), Agile mindset preferred
 * Over 8 years of relevant BI experience, with strong functional and technical background in at least two of the following stacks: Big Data (Hadoop), Microstrategy, Informatica PowerCenter, IBM DB2
Solid experience in Service Management both at application and platform levels
 * Proven ability to drive and manage teams for highly effective delivery leveraging multi-source staffing models including internal and external partners
 * Effective communication, presentation and relationship management skills at different levels and in a multicultural environment
 * Ability to work effectively in a global organization across different geographies, under time pressure and to manage ambiguity

 

 * Must have:
 * Fluent in German.
 *  Fluent in English.


Job Offer

In this role, you will be responsible for the delivery of Enterprise Data Analytics & Architecture delivery services across all platforms, including integration points between them, managing a service team.You will play a key role in defining the service management requirements as early as project initiation, ramping up the required services and resources and ensuring new solutions smoothly transitioned into regular operations, in collaboration with the project management team and the solution design team.You will proactively manage relationships and communications with business and outsourcing partners and effectively address escalations related to application issues and drive service improvement.

Requisitos

In this role, you will be responsible for the delivery of Enterprise Data Analytics & Architecture delivery services across all platforms.
  • Área

    Tecnología e informática

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

Inscripción Cerrada


Inscribirme en esta oferta
Inscripción Cerrada

Para crear una alerta debes iniciar sesión o regístrate