Expedia Travel Agent w/ Native German Portugal

Descripción de la oferta

Duración de la oferta: hasta el 30/05/2020.

Funciones

Are you a German speaker with great communication skills and do you have a heart for the customer care field? Do you want to work for famous travel brands such as Expedia or Voyage Privée? Do you want to have an international career? If all your answers were yes, keep on reading!

Main Responsibilities
- Building a strong customer relationship through a prompt resolution to clients' issues regarding sales, product and services
- Understanding the prospective client's profiles and needs
- As our client offers a variety of projects, they offer a variety of job openings, adapted to your interests and skills: contact with the client can consist in mainly written correspondence or contact over the phone
- Using a range of tools to interact with customers by email and social media - at the same time developing great skills that will help boost your career
- Strengthening relationship with developed client portfolios

Requisitos

- Expertise in customer service over the phone is a plus
- Excellent communicator and listener
- Creative decision-making skills and proven ability to work independently
- A constant motivation for identifying and understanding the customer's needs
- Good team-player who radiates positivity
- Solid keyboard skills and an understanding of MS Office

Se ofrece

- Employment with the world's leading company in the digital industry
- Free Portuguese language courses, sports activities and organized events
- Initial flight expenses refunded
- Introductory and continuous training and certifications
- Flexibility in working hours
- Stable position and long-term contract
- Fully paid training
- A dynamic business casual environment with international colleagues

Etiquetas

• travel agent
• customer care