Fashion Customer Advisor w/ high Level of German Portugal


  • Porto
  • Hace más de 100 días
  • 0 inscritos

Jornada Completa - Contrato De duración determinada - Retribución sin especificar - No se requiere experiencia

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Descripción de la oferta

Descripción de la oferta

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Fashion & Luxury Retail is your passion?
Imagine yourself working in an international, young and energetic work-environment with a tree-house, slides and interior eco-spaces located close to Porto.
If you speak German and have previous experience in customer services, this opportunity is for you!

Our client is a Luxury Fashion e-commerce with more than 1000 international employees with offices located in London, New York, Sao Paulo, Moscow, Hong Kong, Tokyo, Porto, Lisbon & Guimaraes.

-Using a range of tools to interact with customers by email, phone and chat
-Understanding de prospective client's profiles and needs
-Being a professional intermediary between the company and its customers
-Strengthening relationship with developed client portfolios

Requisitos

Key Languages:

-High Level of German (C1 and up)
-Full Professional Level of English


Core Skills / Experience:

-1 year of previous experience in customer service
-Interest in fashion brands
-Expertise in the use of IT systems (windows packages)
-Excellent listener and a strong communicator
-Ability to work under pressure
-A constant motivation for identifying and understanding the customer's needs
-Passionate and assiduous mindset

Se ofrece

What's on offer:

-Competitive salary + bonus
-Working-hours from 8 am to 5 pm
-Free shuttle to the plant from the city center of Porto
-Free fruit and drinks at the office
-Access to gym paid by the company
-Free health insurance, covering family members as well
-Excellent international work environment with slides, tree-house – a company that really cares about their team
-Discount on products


What will you learn:
- To develop your professional experiences in customer service
- To improve your communication and problem-solving skills
- To work in an international environment
- To grow within a renowned multinational company
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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