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Fashion Customer Advisor w/ Native level of German Barcelona


  • Barcelona
  •   Inscripción cerrada
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  • Experiencia

    Al menos 1 año de experiencia

  • Salario

    Retribución sin especificar

  • Área - Puesto

    Atención al cliente

    • Administrativo de Atención al Cliente
  • Categoría o nivel

    Empleado

  • Vacantes

    1

  • Inscritos

    2

  • Contrato

    Contrato Indefinido

  • Jornada

    Jornada Completa

Descripción de la oferta

Descripción de la oferta

Proceso de selección continuo.

Funciones

Luxury fashion & Retail is your passion? Imagine yourself working in a beautiful, international, young and innovative environment located in sunny Barcelona!
If you speak German and English and you love helping high-end fashion customers, keep reading! 

Our client is a leader in online luxury fashion & retail with international employees from all corners of the globe. 

Main responsibilities:	
- Deliver a best in class consumer experience attending consumers in all sort of questions about their products or services
- Answering to customer requests via telephone and e-mail
- Data entry and maintenance of data related to the consumers 
- Supporting and understanding e-commerce business principles
- Continuous improvement of internal processes
- Close cooperation with other departments

Requisitos

- Previous experience in customer service within luxury fashion or hospitality would be a plus 
- Expertise in the use of IT systems (Windows package)
- Excellent listener and a strong communicator
- Ability to work under pressure
- A constant motivation for identifying and understanding the customer's needs
- Passionate and assiduous mindset

Se ofrece

- Competitive salary + bonus
- Ticket restaurants
- Private pension plan
- 28 days of holiday
- An excellent international work environment in a company that really cares about its people 
- A beautifully designed office in the city centre of Barcelona!

What will you learn?	
- To improve your communication and problem-solving skills
- To work in a dynamic and international environment
- To grow within an innovative fashion e-commerce business

Babel Profiles

  • Barcelona
  • Recursos Humanos
  • Babel Profiles

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