Fashion Customer Advisor w/ Native level of German Barcelona
- Barcelona
- Inscripción cerrada
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Al menos 1 año de experiencia
Retribución sin especificar
Atención al cliente
Empleado
1
2
Contrato Indefinido
Jornada Completa
Proceso de selección continuo.
Luxury fashion & Retail is your passion? Imagine yourself working in a beautiful, international, young and innovative environment located in sunny Barcelona! If you speak German and English and you love helping high-end fashion customers, keep reading! Our client is a leader in online luxury fashion & retail with international employees from all corners of the globe. Main responsibilities: - Deliver a best in class consumer experience attending consumers in all sort of questions about their products or services - Answering to customer requests via telephone and e-mail - Data entry and maintenance of data related to the consumers - Supporting and understanding e-commerce business principles - Continuous improvement of internal processes - Close cooperation with other departments
- Previous experience in customer service within luxury fashion or hospitality would be a plus - Expertise in the use of IT systems (Windows package) - Excellent listener and a strong communicator - Ability to work under pressure - A constant motivation for identifying and understanding the customer's needs - Passionate and assiduous mindset
- Competitive salary + bonus - Ticket restaurants - Private pension plan - 28 days of holiday - An excellent international work environment in a company that really cares about its people - A beautifully designed office in the city centre of Barcelona! What will you learn? - To improve your communication and problem-solving skills - To work in a dynamic and international environment - To grow within an innovative fashion e-commerce business
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