Field Service Engineer (Lugo area)
What You will do
Tetra Pak Hispania S.A. is seeking for open minded, highly motivated person to reinforce their Field Service Operations team. We are looking for a Field Service Engineer (North Spain area). Tetra Pak Hispania S.A. is seeking for open minded, highly motivated person to reinforce their Field Service Operations team.
We are looking for a Field Service Engineer (North Spain area). Our new colleague will be responsible for delivering high quality technical services and support to our customers ensuring that all issues are dealt in the most effective and satisfactory way. This is an excellent opportunity to increase your knowledge and gain experience in the mechanics, electronics and automation field by performing services on our clients’ sites. Most of our customers who you will be supporting are based in Asturias, Cantabria and Basque Counry - preferably you are based in one of these areas.
Responsibilities:
• Manage installations of processing equipment - prepare customer site, set up the machine and provide support during the commissioning.
• Execute the planned preventive maintenance activities to a high standard and in line with agreed procedures.
• Ensure effective and reliable operation of Tetra Pak line equipment, reinstate the equipment into the production environment.
• Analyze, troubleshoot and resolve technical malfunctions and breakdowns.
• Reduce customers’ operational cost, ensure a high level of customer satisfaction by providing high quality services.
• Establish and maintain a continuous positive relationship with customers including support and follow-up on customers’ concerns and problems.
• Maintain accurate service reporting.
• Reporting facts & Figures/escalate through the software tools Tetra Pak provides.
• Work in accordance with all safety regulations and requirements. Understand the importance of product quality and ensure a safe working culture in the team
• Installation, start-up and preventive and corrective maintenance of our equipment in the facilities of our customers.
• Carry out the supervision of the production of our clients, and training of the personnel of the same in our equipment.
• Work with complex equipment using the latest technology in automation.
Who You are
Requirements:
• High level of English and Spanish language knowledge in written and verbally. Portuguese is an asset
• 3 years of practical experience is an advantage
• Genuine interest in techniques and customer service with focus on quality
• Location in Cantabria, Asturias or Basque Country
• Willingness to travel. About 90% of working time is required on customer sites (mainly in Spain, Portugal, Angola and occasionally abroad these areas)
• Writing/reporting skills
• Programming skills on Rockwell and General Electric PLCs are required
• Programming skills on TIA Portal, RsLogix 500 and HMI knowledge would be valued
• Food processing technology knowledge will be valued
• Dynamic, perseverant growth and development oriented personality
• Results oriented, team player, accountable
• Ability to work independently and to handle/drive changes
• Excellent communication skills
• Customer focused attitude
• Driving license
We offer
-Competitive salary;
-Local benefits.