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Field Service Engineer, North Spain Asturias

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Customer Service & Design Manager Iberia

Field Service Engineer, North Spain

What You will do

Tetra Pak Iberia is seeking open minded, highly motivated person to reinforce their Field Service Operations team. We are looking for a: 
 Field Service Engineer in Northern Spain (Santander area) 

 Our new colleague will be responsible for delivering high quality technical services and support to our customers ensuring that all issues are dealt with in the most effective and satisfactory way. This is an excellent opportunity to increase your knowledge and gain experience in the mechanics, electronics and automation field by performing services on our clients’ sites. 
 It’s an ideal opportunity for you if you are in the beginning phase of your career and ready to expand your knowledge at a company which is market leader in its field. In this role you will have plenty of opportunity to visit and get to know all the major customers of Tetra Pak Iberia. 
 Your Responsibilities: 
 • Install & commission of Processing Equipment in our customers sites all around Spain & Portugal. 
 • PLC and HMI programming. 
 • Perform preventive and corrective maintenance (electrical, mechanical, pneumatic). 
 • Perform troubleshooting and fault-finding services on site and by phone. 
 • Conduct production supervision and operator training at customer sites. 
 • Establish and maintain a continuous positive relationship with customers including support and follow up on customers concerns and problems.

Who You are

• Bachelor’s degree or above, in electronic or electro-mechanical engineering. 
 • 1-2 years’ work experience in electro-mechanical & pneumatic industrial maintenance. 
 • 1-2 years’ experience in PLC, electrical and electronic systems in general. 
 • Programming skills on Siemens S7-300 / TIA portal is required. 
 • Automation knowledge in Rockwell software 
 • Ability to repair machines onsite. 
 • Willing to travel extensively in Spain, Portugal and foreign countries (more than 90% of time) 
 • Fluent Spanish and a good command of English (writing/reporting skills are essential). Portuguese is an advantage. 
 • Driving licence. 
 • Good computer skills, strong knowledge of MS Office. 
 • Proven understanding of Customer Satisfaction and business vision. 
 • Initiative and ability to work in team. 
 • Customer oriented and result oriented attitude. 
 • HMI Wonderware Intouch knowledge would be valued. 
 Personal attributes: 
 • High integration ability and willingness to take responsibility 
 • Good communication skills 
 • Cooperation with superiors, suppliers and colleagues, collaboration skills 
 • Customer centric approach 
 • Willingness to engage in peak workloads, ability to work under pressure 
 • Can adapt quickly to new and ambiguous situations 
 • Positive attitude to frequent business travels (90% of time)

We offer

• Being part of an international company with a secure background. 
 • Involvement in our technical training program. 
 • Competitive salary and a good benefit package. 
 • Company car.

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