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Finance Associate Collections and AR-Order to Cash Barcelona (Barcelona)

  • Barcelona (Barcelona)
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Finance associates of Collections and Accounts receivables for Order to Cash (OtC) in the multi-national Shared Services Center (SSC) will be supporting European markets, ensuring that assigned tasks in supporting Collections and Accounts Receivables (AR) process are performed at expected levels in terms of quality and throughput/ productivity.

*Collections and Accounts receivables processes include but not limited to customer handling, coordination of collections of invoices, cash application of the collected invoices and revenue accounting.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 31/08/2022


Great opportunity to boost your career in Finance!

 * Associate will support not only the region assigned, but also overall collections and Accounts receivables if needed
 * Responsible of coordination with local finance teams, Customer Service, Sales, and Operations.
 * Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient and compliant and that a positive customer experience is provided to customers.
 * Establishes and keeps good relationship with other teams. A team player.

Collections and Accounts Receivables
 * Responsible of the region coordination with the customer, Collections of both overdue, and to be due invoices.
 * Performs cash application processes, AR related management on a timely and accurate manner
 * Follows the region directive to achieve monthly collections target, reduce deductions, clear overdue, and reduce unapplied balances.
 * Performs the region strategies to reduce DSO and past due Invoices while improving customer satisfaction.
 * Ensures dispute escalations are properly handled in a customer friendly manner
 * Responsible of clearing due invoices, this may include investigation and resolution of issues and coordination with both dispute team, regional team, Customer Service, Sales and Operations.

 * Participates and promotes a culture based on collaboration, teamwork, accountability, and inclusiveness in the team.

 * Works towards Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) objectives for the month.

Continuous Improvement:
 * Identifies areas that will benefit from process improvements to propose to Supervisor Order to Cash and supports selected projects.

Communication and Reporting
 * Ensures clear, effective upward feedback and reporting.

 * Ensures compliance on operational accounting policies and procedures
 * Ensures the integrity of the financial accounting systems and controls under his management.


 * 2-4 years of experience in Order to Cash, Billing and Collections or Customer service
 * Open to work in international environments
 * English as business language and local language to support the region
 * Excellent interpersonal skills with the ability to influence and develop relations at all levels
 * Flexibility and ownership
 * Team player in an multi cultural environment
 * High degree of orientation in customer service
 * Good negotiation skills
 * High School, Vocational Certificate, Post Secondary Diploma

Se ofrece

 * Experience in a multinational environment
 * Competitive compensation and benefits package in Barcelona, various well-being activity options

Área - Puesto

Administración de Empresas - Técnico Administrativo
Administración de Empresas - Técnico de Facturación

Categoría o nivel


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