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Video Games Customer Support Agent Madrid (Madrid)


  • Madrid (Madrid)
  • Hace más de 100 días
  • 0 inscritos

Jornada Completa - Contrato Indefinido - 16.000€ Brutos/anuales - No se requiere experiencia

Cerrada Inscripción

Comparte:

Empresa

Keywords International

Keywords Studios, a service provider for Video Game developers, and their CX department (Alchemic Dream) are launching a brand new office in Madrid this September and we’re looking for dedicated Customer Support candidates, passionate about the video games industry, to grow with us!
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 21/08/2017

Funciones

-Assist video game players in troubleshooting their account issues, via email, chat or a ticketing system. No phone support required!
-Interact with video game players (via email, chat, tickets, forum messages) for all the inquiries they could have about the game.
-Assist the developer by forwarding them important information from all the issues you handle with customers.
-Translate or review texts.

Requisitos

-French/German/Italian/Turkish or Russian native speaker
-Excellent English skills
-A passion for video and mobile games
-Professional attitude
-Previous Customer Service experience a plus
-Living in Madrid or willing to move to Madrid when job starts

Se ofrece

-Gaming environment with like-minded coworkers
-Dress-down, young and international workplace
-New office easily accessible by metro (5 min. walk)
-Flexible schedules (a variety of available shifts)
-Full-time permanent contract 
-Relocation packages may be offered to successful candidates living outside Madrid
-Entry level salary €16,000

Etiquetas

  • servicio al cliente
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    20

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