Front Desk Intern Barcelona (Barcelona)

Descripción de la oferta

Proceso de selección continuo.

Funciones

OFFER THE GREATEST SERVICE TO GUESTS
• Carry out in a qualified manner, with initiative and responsibility, the welcoming of guests and all related tasks.
• Execute customer service tasks at the reception.
• Carry out the procedures related to the occupation and sale of the rooms (Reservations, Check In and Check Out).
• Perform tasks related to billing and collection, as well as foreign currency exchange.
• Receive and process customer complaints using the SEDAS approach (internal training approach)

Requisitos

•	Student preferably in Hospitality or Tourism Management, or related fields.
•	Experience with PMS Opera is a plus.
•	High level of knowledge in Microsoft Office (Excel, Word PowerPoint).
•	Fluent in English, Spanish. Other languages are a plus.
•	Previous professional experience in Front Desk is a plus.