Front Office Host en Porto (Portugal)

Descripción de la oferta

Proceso de selección continuo.

Funciones

Your Mission, Should You Choose to Accept It


As a Front Office Host, you’re the first smile guests see and the person they remember long after they leave. You set the vibe the moment they walk in, turning arrivals into warm welcomes and check-ins into real conversations. You move effortlessly between the desk and the lobby, creating a space that feels energetic, friendly and easy to navigate. You share the best local tips, spark connections between guests and add those small touches that make a stay feel special.


Your presence shapes the heartbeat of the hotel, and your energy lifts the whole team.


In Case You Don’t Know Who We Are


Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.


What You’ll Do



Welcome guests with genuine warmth and set a great atmosphere from the start

Assist with check-ins, payments and kiosk navigation

Keep the lobby tidy, inviting and buzzing with the right energy

Offer local recommendations and connect guests to events, restaurants and experiences

Jump in with bookings for activities, restaurants and everything in between

Share guest insights and feedback with the team to improve every stay

Work closely with Housekeeping, F&B and Maintenance to keep things running smoothly

Represent TSH by promoting our outlets and spotting upsell opportunities

Requisitos

You have 1-3 years of experience in hospitality or a similar guest-facing role

You bring an energetic, welcoming vibe that makes people feel at home

You’re great at switching between tasks without losing your smile

You have a proactive mindset and love turning small moments into memorable ones

You’re comfortable with digital tools like PMS, kiosks or guest messaging apps

You communicate clearly in English and Portuguese

You’re a team player who stays cool and confident during busy peaks

Se ofrece

The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future

The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like  and the  to create meaningful change

The chance to learn and grow in your role with the potential for future growth

Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!

A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.