Front Office Internship - Kimpton Aysla Palma de Mallorca (Islas Baleares)

Descripción de la oferta

Proceso de selección continuo.

Funciones

What's the internship? 

As Front Office intern, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. 

You'll be supervised by the Front Office team. 

Your day- to- day 

Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. 

Check guests in, issue room keys, provide information on hotel services and room location. 

Ensure required identification is taken from guests at check- in in line with local legislative requirements. 

Answer phones in a prompt and courteous manner. 

Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. 

Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. 

Requisitos

What we need from you 

Currently studying a bachelor's degree in hospitality or related field. 

Possibility to sign an agreement with your school for 6 months preferably. 

Previous hotel knowledge and experience in operational departments will be valuable. 

Must be fluent in English. 

Proactive, positive, energetic, dynamic, emphatic, team- worker and with passion for service. 

What to expect from us 

Economic compensation. 

Uniform and laundry service for the uniform. 

Training programmes and access to IHG's training tool. 

Meals included on shift. 

Cool environment and lots of fun