Front Office Specialist with German Rubí (Barcelona)

Descripción de la oferta

Proceso de selección continuo.

Funciones

We are looking for a Front Office Specialist to work at a global leading company within the chemical sector. 

As a Front Office Specialist you will be responsible for the following:

Back Office:
*Order Management:
-Ensure elements of the order meet contract terms
-Order entry
-Confirmation of orders
-Edit and send invoices
-Send Certificate of Analyses and samples when requestes
-Customer data management
-Samples management
*Demand Management:
-Inventory class management
-OTIF control
-Coordination with supply chain

Front Office:
*Regional Director Support:
-Price list management
-Price control (Oracle/Focus)
-CAIR management
*Customer Support:
-Daily contact with customers acting as a first contact 
-Mailing to customers
-Interface between customers and internal communities (operations, logistics, etc.)
*Stocks:
-Stock control
-Manage return of goods
-Magna carta control
*Finance:
-Credit management
-Systematic approach with customers 
-Claims management (payment amounts, timings, etc.)

Requisitos

Successful candidates will:

-Have a native level of German and an advanced level of English
-Effective business writing and professional communication skills
-Demonstrated effective customer service skills

Se ofrece

- Permanent contract 
- Competitive salary
- Working hours: 8-17.30 Monday-Friday

Etiquetas

• ingles
• atencion al cliente
• aleman
• english
• customer service
• german
• back office
• front office