Front Office Swedish + UK San Sebastián de los Reyes (Madrid)


  • San Sebastián de los Reyes (Madrid)
  • Hace 6 días
  • 1 inscritos

Jornada Completa - Contrato De duración determinada - Entre 18.000 y 20.000€ Brutos/anuales - Entre 1 y 2 años de experiencia

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Comparte:

Empresa

SELECCION SELECTIVA

Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 10/08/2018

Funciones

Selectiva is looking for an specialist as Front Office Agent with Swedish and English for the headquarter based in San Sebastián de los Reyes (Madrid).

Activities and Tasks
Management of the incidences originated in AP/AR/SC areas and the different businesses (via email, telephone, e-Ticketing and FOP).
Document all query information according to standard operating procedures.
Resolution of clients’ and suppliers’ calls and e-mails according to our SLA.
All administrative activities within contract management such as contract creation, activation, prolongation, termination and reactivation.
Analyze vehicle exceeding limits, close to end mileage/duration.
Management of rejected invoices.
Countable analysis of clients and suppliers accounts.
Solution of dunning letters/legal cases.
Execution of clients dunning via CoFiCo.
Outbound calls for unpaid debts or clarifications, contract prolongation, reactivation, termination or mileage balance.
Outbound calls to obtain information or sell products or services.

Localization:
San Sebastián de los Reyes (Madrid)

Scheudle:
Flexible (Monday to Friday)

Vacancy:
1
/

Requisitos

Native: Swedish
Fluent: English
Extraordinary oral and written communication skills.
Problem solving and critical thinking skills.
Outstanding collaboration skills with a proven ability to work cross teams to meet shared goals. Exemplary interpersonal skills.
High quality and performance aspiration for oneself.
Resilience and with ability to work under pressure and to manage stress.
Proactive nature and flexibility to possible changes or new tasks and responsibilities.
Proactive approach towards the clients and suppliers who are waiting for an answer from DGSM.
Prepared to assume challenges efficiently and focused on fulfilling objectives.

Se ofrece

Conditions:
3 months with Selectiva + permanent position
Salary based on experience
Flexible timetable
  • Área

    Administración de Empresas

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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