German Customer Advisor Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Hace 8 horas
  • 0 inscritos

Jornada sin especificar - Contrato Indefinido - Retribución sin especificar - Al menos 1 año de experiencia

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Talent Search People

Our client is an international company in sports industry leader in its sector as a True Sports Performance Brand.

Now they are looking to incorporate in their Consumer Experience Contact Hub someone with proper Customer Service orientation.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 07/06/2018

Funciones

Role:

-Deliver the best consumer experience attending consumers in all sort of questions about our products or services through the different existing contact points (i.e.: phone, email, Twitter, Facebook)

-Contribute and support the implementation of the Global Consumer Experience Strategy into the Local market.

-Data entry and maintenance of data related to the consumers at local market level into the CRM Platform.

-Manage Cases and Ecommerce questions using the software tools provided.

Requisitos

-People with high orientation to customer service and passionate about sports.

- Native level of German and high level of English (C1)

- Fluency in another European language is highly preferred. 

-Persuasive and good Communicator (both written and spoken)

-Ability to work both individual and team work

-Attentive, empathic, flexible and proactive

- Eager to learn

Se ofrece

We offer:

-Being an important part of a new project with international projection in one of the business areas with more development and investment currently: Consumer Experience.

-Paid training & induction program.

- 6 months trial contract + Fix contract

-Work in a brand new company with the best working tools and environment possible.

- In addition to the salary, we offer social benefits

Etiquetas

  • call center
  • german
  • sport
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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