German Customer Service (h/m) Madrid

Descripción de la oferta

Duración de la oferta: hasta el 18/06/2019.

Funciones

Multinational company specialized in Telecoms and situated in the north west of Madrid has a vacancy of Customer Service Representative with German English and Spanish


Descripción de la oferta

The Customer Service Representative is primarily responsible for cultivating customer relationships for current/potential customers. The general tasks are:

 * Order entry and order management;
 * Providing pricing, order status and availability;
 * Provide support for complaint processing;
 * "Do the customer's job for them;"
 * Work with Customers, Sales Team, and PLM to develop a better understanding of our products and their place in meeting customer needs;
 * Work as intermediary representing Customers, Sales Team, PS&M, and members of the Technical Staff to provide guidance service expectations and requirements to the Supply Chain on a timely and accurate basis - be the Customer's advocate.


Perfil del candidato

* Native or Bilingual German
 * Fluent English
 * Customer service experience
 * Experience in SAP
 * Positive, proactive and detail oriented person


Oferta de empleo

25.000€ brutos a year
 8am to 5.30pm
 Alcobendas
 Contract: 1 year + continue (stable contract)

Requisitos

- Native or Bilingual German

- Fluent English

- Customer service experience

- Experience in SAP

- Positive, proactive and detail oriented person