German & English Customer Care + SAP La Moraleja (Madrid)

Descripción de la oferta

Duración de la oferta: hasta el 07/01/2020.

Funciones

The Customer Service Representative with German, English and Spanish is primarily responsible for cultivating customer relationships for current/potential customers. The general tasks are:
 * Order entry and order management
 * Providing pricing, order status and availability;
 * Provide support for complaint processing;
 * "Do the customer's job for them;"
 * Work with Customers, Sales Team, and PLM to develop a better understanding of our products and their place in meeting customer needs;
 * Work as intermediary representing Customers, Sales Team, PS&M, and members of the Technical Staff to provide guidance service expectations and requirements to the Supply Chain on a timely and accurate basis - be the Customer's advocate.

Requisitos

- Native or Bilingual German
- Fluent English
- Fluent Spanish
- Customer service experience
- Experience in SAP is a plus
- Positive, proactive and detail oriented person

Se ofrece

 * Salario: 25.000€/BA
 * Localización: La Moraleja
 * Horario: Oficina lunes a viernes
 * Contrato: Estable