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Junior Customer Services

GRUPO CRIT

Barcelona España

Hace 3 horas

German Junior Sports Customer Advisor Barcelona (Barcelona)


  • Barcelona
  •   Inscripción cerrada
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  • Experiencia

    No se requiere experiencia

  • Salario

    Retribución sin especificar

  • Área - Puesto

    Atención al cliente

    • Categoría o nivel

    • Vacantes

      1

    • Inscritos

      2

    • Contrato

      Contrato Indefinido

    • Jornada

      Jornada Completa

    Descripción de la oferta

    Descripción de la oferta

    Duración de la oferta: hasta el 29/05/2019.

    Funciones

    Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak German on a native level, then this is an amazing professional opportunity for you!
    
    ASICS is a multinational and world-famous sports brand who manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Junior Sports Customer Advisor with a sporty and positive attitude to join their new project in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the world. 
    
    Main Responsibilities
    
    Delivering a best in class consumer experience attending consumers in all sort of questions about their products or services through different channels
    Contributing and supporting the implementation of the Global Consumer Experience Strategy into the local market
    Data entry and maintenance of data related to the consumers at a local market level into the CRM platform
    Managing cases and E-commerce questions using the software tools provided
    Reviewing the information that ASICS delivers to the consumers at a local level in all possible sources (web, newsletters, Twitter, Facebook, posts, events,...)
    
    What will you learn?
    
    Provide the best consumer experience through different channels
    Work in an international and fast-paced environment
    Learn about the sports retail industry
    
    Our recruitment process
    
    Step 1: Interview with our Recruiter to get to know you better
    Step 2: Group Interview with role plays and written assignments
    Step 3: Psychometric assessment and face-to-face Interview with the Manager

    Requisitos

    Core Skills/experience
    
    Enjoy taking care of and helping people
    Knowledge of Social Networks would be highly valued
    Team player who is also able to work independently
    Attentive, empathetic, flexible and proactive
    Good communication skills
    Passionate about sports
    Eager to learn

    Se ofrece

    What’s on offer
    
    Permanent contract 
    Employee discount on ASICS products
    Private health insurance
    Tickets restaurant
    Pension plan (starting from the 2nd year)
    Free gym at the office + laundry services
    Modern working environment
    Joining an international company that is a premium True Sports Performance brand

    Etiquetas

    • english
    • customer service
    • german
    • deportes
    • junior
    • fashion
    • sport
    • sports
    • phone calls
    • emails
    • sportswear

    Babel Profiles

    • Barcelona
    • Recursos Humanos
    • Babel Profiles

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