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German speaking Customer Service Agent (m/f) Portugal


  • Porto
  • Hace 2 días
  • 3 inscritos

Jornada Completa - Contrato De duración determinada - Entre 10.000 y 15.000€ Brutos/anuales - No se requiere experiencia

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Descripción de la oferta

Descripción de la oferta

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Funciones

Imagine living next to the beautiful seas of Porto while working for the most recognized company in the world. Do you have a high level of German and would like to use your communication skills? Would you thrive in a position that includes multitasking and diverse responsibilities? Great, keep on reading!

Imaging discovering the fascinating Portuguese culture, while working for one of the best-known companies in the world, in an office located near the thriving city of Porto. Imagine working for a company that believes the key to a successful workplace is constantly innovating, experimenting, and keeping things fun. By focusing highly on teamwork and familiarity with people, this company managed to be awarded 7 times in a row for being the best in the sector.
This is our client - The world's largest technology company specialising in Internet-related services and products!

As a Customer Service Representative, your responsibilities include:
- Building a strong customer relationship through a prompt resolution to clients' issues regarding sales, product and services
- Understand the prospective client’s profiles and needs 
- Attending inbound queries from clients via e-mail and phone 
- Using a range of tools to interact with customers by email and social media - at the same time developing great skills that will help boost your career 
- Strengthen relationship with developed client portfolios

Requisitos

Core Skills/Experience:
- Expertise in customer service over the phone is a plus
- Excellent communicator and listener
- Creative decision-making skills and proven ability to work independently
- A constant motivation for identifying and understanding the customer's needs
- Good team-player who radiates positivity
- Solid keyboard skills and an understanding of MS Office

Key Languages:
- High level of German
- Professional level of English is a plus

Se ofrece

What's on Offer:
- Career development opportunity in an internationally renowned company
- Free Portuguese language courses, sports activities and organized events
- Initial flight expenses to Porto refunded 
- Interesting relocation package provided (possibility to have housing provided by company)
- Introductory and continuous training and certifications
- Monday to Friday working hours, weekends off
- Stable position and long-term contract
- A dynamic business casual environment with international colleague
  • Área

    Atención al cliente

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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