Gestor Telefónico con Idiomas (H/M) Madrid

Descripción de la oferta

Duración de la oferta: hasta el 28/08/2021.

Funciones

We are looking for Customers Representative with different languages for an important company.
As a Customer Representative some of your daily responsibilities will be:
- Providing Concierge Services to clients: Personal assistance for information and bookings on the move.
provides a personal assistant that can access recommendations, reservations, weather reports and travel advice in a matter of seconds· Provide information to the client and answer to all claims, concerns, suggestions or queries related to the contracted service.
- Emergency Calls Response: Vehicles automatically transmit all data relating to accidents to the monitoring center. Your mission will be to immediately make contact with the vehicle occupants and coordinate further measures.
- Coordinate Roadside Assistance for drivers: Bosch Roadside Assistance provides support in the event of breakdowns or accidents. At the touch of a button, data is transmitted to our service center where it is analyzed. Based on the diagnostic, Your mission will be to arrange the appropriate assistance services. If the car cannot be repaired on the spot, your role will be to ensure that your customer stays mobile by arranging a replacement car, a hotel and onward mobility.

Languages:
1 Swedish-English 00 to 16.00 Rotative 39Hr per week
1 Swedish- English 16.00 to 00.00 Rotative 39Hr per week
1 Netherland-Spanish-English 16.00-00.00 ( Rot ) 39Hr
2 Polonia+Inglés C1.2 08:00-16:00 39h LD

Immediate incorporation
Long term contract
Salary: 18.000€

Requisitos

Languages

Immediate incorporation