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Al menos 4 años de experiencia
Retribución sin especificar
Tecnología e informática
Técnico
1
0
Contrato Indefinido
Jornada Completa
Duración de la oferta: hasta el 28/03/2021.
Responsible for the management and improvement of all Global Technology Support automations. Descripción de la oferta -Collaborate with the Global Identity & Access Management, Global Service Desk team and Business Technology Strategy and Architecture to identify opportunities for automation. -Implement a structured approach to delivering, testing and maintaining automation in line with appropriate project and change controls. -Be available to support team members and assist in managing and resolving issues. -Following the direction of the GTS Team Leads and the Global Strategy and Architecture director, investigate and understand processes to assess their viability to be automated. -Manage the existing Robotic Process Automation (Automation Anywhere and Scripting) BAU as well as new initiatives coordination and implementation. -Report on progress of assigned work to GTS Head and Business Technology Strategy and Architecture Director on a monthly basis. -Maintain up-to-date documentation relating to automation in the GTS/IT Knowledge Base. Perfil del candidato * 3-5 years previous experience in a Technical environment in a European or Global company * High level of technical knowledge on both infrastructure and applications * 2-3 years of experience in Active Directory and Automation (Automation Anywhere if possible) and any other coding/scripting languages (Python, Powershell, etc) * Experience with service ticketing tools * Result focused and customer service oriented. * Project Management and Change control experience. * Experience in process documentation with detail-oriented skills. Oferta de empleo Oportunidades de carrera y desarrollo profesional.
*3-5 years previous experience in a Technical environment in a European or Global company. *High level of technical knowledge on both infrastructure and applications.
World wide Multinational service company based in Barcelona.
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