Halcyon Manager- Killarney Plaza Hotel & Spa en Killarney (Irlanda)

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Location: Killarney Plaza Hotel & Spa, Killarney, Co. Kerry
Position: Full- Time Halcyon Manager
Reporting to: General Manager

About Us
The Killarney Plaza Hotel & Spa has recently launched Halcyon - a premium private membership programme designed to elevate wellness and wellbeing for our guests and the local community. Our state- of- the- art leisure space includes a newly upgraded gym, an 11- metre indoor swimming pool, thermal quarters with sauna, steam room, jacuzzi and serenity shower, plus a calming wellness studio. Halcyon members benefit from exclusive perks including spa, dining and personal training offers.

Role Overview
We are seeking an energetic, customer- focused Halcyon Manager to lead and grow our Halcyon membership experience. You will be responsible for delivering exceptional service, driving membership engagement, supporting wellness programming, and ensuring the smooth day- to- day operation of the facility.

Key Responsibilities
Leadership & Operations
 * Manage daily operations of the Halcyon leisure facilities (gym, pool, thermal area & wellness studio) .
 * Recruit, train and supervise a high- performing leisure team.
 * Oversee cleanliness, safety and presentation standards throughout the centre.
 * Ensure compliance with health & safety regulations.

Membership Growth & Engagement
 * Act as the ambassador for Halcyon membership - welcoming, enrolling and onboarding new members.
 * Maintain strong relationships with existing members and promote member- only benefits.
 * Drive initiatives to increase membership retention and satisfaction.

Customer Experience
 * Deliver a premium guest experience aligned with our brand values.
 * Handle member enquiries and feedback with professionalism.
 * Work collaboratively with Spa, F& B and hotel teams to ensure seamless cross- departmental service.

Fitness & Wellness Programming
 * Schedule and oversee wellness classes, personal training opportunities and member events.
 * Collaborate with trainers and wellness professionals to enhance member value.

Requisitos

What We're Looking For
? Previous experience in leisure centre or health club management
? Leadership skills with a passion for wellbeing and customer service
? Strong organisational ability and attention to detail
? Excellent communication skills and a proactive approach
? Fitness or related qualifications an advantage

Se ofrece

What You'll Enjoy
- Leading a premium leisure experience in a luxury, member- centric environment
- Working with an enthusiastic team
- Competitive salary
- Opportunity to grow with a flagship membership offering

Apply Today!

Be part of shaping the future of wellness in Killarney - where fitness, relaxation and community come together?