Hard Rock Hotel - F&B Manager en St Julian's (Malta)

Descripción de la oferta

Proceso de selección continuo.

Funciones

db Group
Hard Rock Hotel Malta is seeking an experienced and highly driven Food & Beverage Manager to join our team.
This is a key operational leadership role requiring a strong background in luxury and five- star hotel environments. The successful candidate will be a hands- on F& B professional with a proven ability to lead large teams, maintain exceptional service standards and drive both guest satisfaction and commercial performance.

Your Mission
As Food & Beverage Manager, you will support the leadership and day- to- day management of the hotel’s Food & Beverage operations, ensuring that all outlets consistently deliver exceptional service in line with Hard Rock brand standards and the expectations of a luxury hotel.
You will be highly visible within the operation, leading from the floor, developing the team and working closely with Culinary and other departments to deliver a seamless guest experience.

Key Responsibilities

Lead and oversee the day- to- day operation of the hotel’s F& B outlets.
Ensure consistently high standards of service, presentation and guest experience.
Lead, coach and develop F& B managers, supervisors and team members.
Maintain a strong and visible presence on the floor, particularly during peak service periods.
Monitor guest feedback and take appropriate action to continuously improve service delivery.
Support the achievement of departmental revenue, profitability and cost- control targets.
Monitor labour costs, productivity, staffing levels and scheduling in line with business requirements.
Work closely with the Culinary team to ensure effective coordination between front and back of house.
Ensure compliance with food safety, hygiene, health and safety, and company standards.
Ensure departmental SOPs and Hard Rock brand standards are consistently implemented and maintained.
Support F& B promotions, events and initiatives aimed at enhancing the guest experience and increasing revenue.
Monitor departmental performance and identify opportunities to improve efficiency and service.
Foster a positive working environment built on teamwork, accountability and continuous development.
Handle guest concerns professionally and effectively, ensuring appropriate follow- up and resolution.

Requisitos

Requirements

Proven Food & Beverage management experience within a luxury or five- star hotel environment is essential.
Strong operational experience managing multiple F& B outlets.
Demonstrated experience leading and developing large, diverse teams.
Strong understanding of luxury service standards and guest expectations.
Commercial awareness with a solid understanding of revenue, budgets, labour costs, cost control and profitability.
Strong leadership, decision- making and problem- solving skills.
Hands- on operational approach with the ability to lead effectively from the floor.
Excellent communication and interpersonal skills.
Strong organisational skills and the ability to perform effectively in a fast- paced environment.
Excellent command of English; additional languages will be considered an asset.
Flexibility to work according to operational requirements, including evenings, weekends and public holidays.

Se ofrece

What We Offer

A key management position within Hard Rock Hotel Malta.
A dynamic and international luxury hospitality environment.
Competitive remuneration package.
Opportunities for professional development and career progression.
Employee benefits and discounts across the db Group.

If you are an experienced F& B professional with a strong luxury hotel background and a passion for leading teams and delivering exceptional guest experiences, we would like to hear from you.
Join the band and be part of the Hard Rock Hotel Malta team.