¡Gracias por escribirnos!
Head of Operations Retail Industry Barcelona
- Ref: 2260941
- MICHAEL PAGE
- Hace 19 horas
Jornada Completa - Contrato Indefinido - Retribución sin especificar - No se requiere experiencia
Successful company with presence all around the world currently expanding in Spain and other markets.
Duración de la oferta: hasta el 12/03/2018
As Head of Global Ops you will drive the store global operations, supervising brand standards, training plan execution, Store Excellence Checks and mystery shoppers visits. * Prepare all documents for all global processes and policies and make necessary recommendations to improve processes. * Administer all operating data and transactions for various billings and assist in efficient renewals. * Prepare and interact with all analytical dashboards and prepare ad hoc reports within appropriate timeframe. * Monitor all activities associate with business operations and ensure compliance to all accounting principles in everyday transactions. * Ensure optimal level of customer services and provide efficient training to all staff members and ensure effective deliverables. * Coordinate with client program management and analyze client requirements to resolve all issues in various operations. * Manage all communication with staff and maintain knowledge of all employee performance and ensure achievement of all business objectives. * Monitor effective implementation of all tools to improve operations (Store Excellence Check and Mystery Shoppers) and increase profit. * Implement training plans and guidelines for new and existing products & service. * Coach and prepare new employees of the corporate stores and franchisees. * Create and execute continuing trainings, ongoing training for personnel every three months in every store. * Coordination and communication between support and business functions to support opening & preopening store.
* 8+ years of operation manager working experience in chain stores * Working experience in franchise business and a global company preferred. * Hands on, Decision-making and leadership skills * Sound communication and engagement skill with local and global stakeholders * Skill level of written and speaking in English * Solid Problem analysis and problem-solving * Based in Barcelona
Compras, logística y transporte
Crea tu alerta personalizada para recibir las últimas ofertas publicadas acordes con tu perfil.
Recuerda actualizar tu CV antes de inscribirte en una oferta.
Para crear una alerta debes regístrateo
¡Gracias por escribirnos!