Helpdesk with a Native Level of Swedish Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 19/08/2018.

Funciones

Introduction:

We are recruiting a Helpdesk with a native level of Swedish to join our client which specializes in providing solutions and services related to IT.

Organisation/Department:

Our client is a company specialized in providing solutions and services related to information technology.

Job Description:

The mission of the vacancy is give support to all users worldwide.

The main tasks will be:

- Support, manage and solve call about 1st level IT incidents and requests from users of headquarters and
production plant.
- To assure for excellent customer service.
- Manage incidents and requests pool (catch, dispatch and categorize).
- Documentation of guides and procedures about troubleshooting.

Requisitos

- Native level of Swedish and fluent Spanish and English
- Minimum experience as Helpdesk technician or similar.
- Excellent communication skills.
- Good knowledge of Microsoft Office.
- Confidence in learning and supporting new software and applications.
- Excellent customer service skills.
- High Swedish, English and Spanish languages as a must
- Driving license and a car is preferable. The client is located in an industrial area with limited access by public
transportation.

Se ofrece

- Flexible hours.
- Competitive salary.
- Opportunity to work in a multinational company.
- Permanent contract.

Etiquetas

• it
• customer service
• swedish
• own vehicle