Hotel Infante Sagres Porto | Sales Manager en Porto (Portugal)

Descripción de la oferta

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Funciones

ABOUT US:

Renowned for introducing the cocktail bar culture to Paris in 2007, Experimental* is redefining hospitality by offering innovative cocktail bars and boutique hotels across Europe and beyond.

Over the years, our destinations have expanded from European capitals such as Rome, Paris, and London to more seasonal destinations like Comporta, Ibiza, or Menorca for the summer, or the ski slopes of Verbier and Val d’Isère for the winter. The group also owns properties in Porto, Venice, New York, Biarritz, and the Cotswolds.

Our unique venues offer a blend of design, creativity, and exceptional service, with new openings on the horizon.

ABOUT THE POSITION:

Commercial Development – Corporate & MICE

Actively prospect and develop new business opportunities within the Corporate and MICE segments;

Build and maintain a strong portfolio of corporate accounts, travel management companies (TMCs), MICE & event agencies;

Negotiate and manage corporate rate agreements, group contracts, and MICE proposals in line with the hotel's revenue strategy;

Conduct regular client visits, site inspections, and presentations to showcase the hotel's facilities and services;

Produce monthly sales reports and forecasts, track segment-specific KPIs (production per account, conversion rates, revenue per segment), and report regularly to senior management.

Monitor market trends, competitor positioning, and demand fluctuations to adapt the commercial approach accordingly;

Group Requests Management & Operational Coordination

Handle all incoming group and MICE enquiries in a timely and professional manner, from initial contact through to contract signature;

Prepare and send tailored proposals, quotes, and contracts, and maintain an up-to-date client database and complete sales records;

Coordinate all confirmed group bookings with relevant operational departments (Front Office, F&B, Housekeeping, Events, etc.) to ensure seamless delivery of services;

Lead pre-event briefings and post-event debriefs with operational teams to guarantee client satisfaction and continuous improvement;

Serve as the main point of contact for group clients throughout the planning and execution phases, ensuring clear and proactive communication at all times.

?Management

Train team members to ensure compliance, meet standards, and provide them with the necessary tools to work efficiently

Foster a positive work environment that supports team success and connects departments to create a unified team experience.

Support the sales, reservation and operations teams when needed

Requisitos

Proven experience in hotel sales, business development, or account management in the hospitality industry, with a strong focus on Corporate and MICE segments;

Demonstrated ability to manage the full group sales cycle, from enquiry handling and proposal writing to contract negotiation and operational handover;

Excellent communication and negotiation skills to build long-term relationships with corporate clients, event agencies, TMCs, and associations;

Confidence in representing the hotel at trade shows, networking events, and client visits;

Results-oriented mindset with the ability to define, monitor, and achieve commercial KPIs;

Knowledge of hotel booking systems (PMS, CRM tools) and experience with market segmentation and pricing strategies;

Fluency in English and Portuguese; additional languages will be considered an asset;

Proactive, autonomous, and collaborative spirit to work cross-functionally with operations, marketing, and revenue teams.