Housekeeping Office Trainee Barcelona (Barcelona)

Descripción de la oferta

Proceso de selección continuo.

Funciones

Job Summary: The Housekeeping Office Coordinator will support the housekeeping operations of the Nobu Hotel, ensuring efficient communication and organization within the department. This role involves administrative duties, coordination between different departments, and assisting in the overall cleanliness and upkeep of the hotel. The coordinator will gain first- hand experience in managing housekeeping operations while embracing the Nobu culture. Essential Functions: Learn all aspects of the housekeeping department and its interaction with other hotel operations. Maintain accurate records of room status, housekeeping assignments, and maintenance requests. Coordinate and communicate effectively with housekeeping staff, front office, GE and maintenance teams. Assist with inventory management, including ordering and tracking of housekeeping supplies. Ensure guest requests and special accommodations are fulfilled promptly. Monitor lost and found procedures and ensure proper documentation. Assist in the onboarding and training of new housekeeping team members. Handle guest inquiries and efficiently resolve housekeeping- related incidents. 

Requisitos

Requirements: Education: Currently studying hospitality management or related field. Experience: Prior experience in a hotel or housekeeping department is valuable. Technical Skills: Must have basic knowledge of Microsoft Office, including Outlook, Excel, and Word. Experience with hotel management systems (Opera, HotSOS) is a plus. Communication: Must be fluent in English and Spanish. Skills: Attention to detail. Organizational skills. Multitasking. Customer service. Problem- solving. Teamwork. Proactive attitude. Ability to work under pressure. Strong verbal and written communication. Grooming: All Nobu Hotel Barcelona employees are expected to maintain a groomed appearance in accordance with company standards. This role is ideal for candidates who are eager to develop their hospitality career within the housekeeping operations of a luxury hotel while gaining valuable administrative and organizational experience.