HR Admin Dutch and English - Granada (H/M/D) Granada

Descripción de la oferta

Duración de la oferta: hasta el 06/06/2022.

Funciones

HR Admin Dutch and English:

To contribute and be part of the team responsible for the support and execution of payroll activities and/or data management/customer services activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required


Description

* Demonstrate professionalism and act responsibly


Profile

Use Payroll expertise to advise upon client queries/issues and ensure a good understanding of country-specific legislation and tasks

* Where applicable ensure Data Management is performed accurately and on time

* Ensure Tickets and Calls are responded within SLA timescales and to a high standard

* Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation. Also, support the updating of DWIs

* Proficient in using systems and tools

* SOC Controls completed on time and with the necessary evidence

* All system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate

* Highlight to Service Manager any deviations from the standard scope of service

* Ability to recognize and deal appropriately with sensitive and confidential information

* Successful completion of all learning objectives

* Time Recording to be completed accurately and on time

* Contribute to team meetings and raise any issues immediately to your Service Manager

* Ensure you are up to date with all Alight announcements and communications

* Build good relationships with all lines of businesses where appropriate

* Update internal stakeholders, when needed, in a timely and accurate way

* Participates in projects and activities as needed and assigned

* Adherence to all Security and Compliance procedures

* 100% Attainment of customer SLA agreements

* Adherence to quality standards


Job Offer

* Fluent Dutch and English is a must

* Knowledge of MS Office tools such as Excel, Word, and PowerPoint

* Flexibility to support a global and fast-paced environment

* Attention to detail

* Excellent written and verbal skills

* Self-motivated and a willingness to learn

Requisitos

HR Admin Dutch and English