HR - Contract Administrator Specialist with Dutch and English Barcelona (Barcelona)

Descripción de la oferta

Duración de la oferta: hasta el 16/05/2025.

Funciones

Position Purpose:

As a Contract Administrator Specialist, you will join our Middle Office team to support HR operations for our Temporary Workers business across Europe.

This position involves both customer service and administrative responsibilities, ensuring that our temporary employees (hereafter: Candidates) that we place at our customers get excellent support during their assignment.

From creation of contracts for the Candidates, through their onboarding, support with timesheets, payslips and assisting our clients, the team is a central place of contact for Candidates, Clients and our Sales teams.

Key Responsibilities:

Administrative tasksThe Contract Administrator Specialist Administrative tasks cover a wide range of activities, including:
Contract creation for Candidates and Clients (which includes gathering & vetting of necessary information 
 eg work permits)
Issuing contracts, having them signed and stored
Creation of Client and Candidate Master data in Payroll Systems so timesheets can be logged and accurate payroll/invoices created
Generate reporting for business needs

The right candidate for this role is therefore someone with attention to detail and who is keen to understand how all these different processes impact each other.


 

Customer
service related tasksAlong the contract
life cycle there can be several interaction points with stakeholders:
Contact with Candidates to collect relevant information to create contracts in an accurate and timely fashion
Contact with Recruitment Consultants, local finance, payroll and legal teams to coordinate timelines and data
flows between Front, Back and Middle Office
Answering Candidate questions
Processing holiday requests and sick leaves
Attending to Client queries

PageGroup changes lives by creating opportunities for people to reach their full potential. It´s important to understand that the Contract Administration team interacts with people in a key moment in their lives: when changing jobs. The ideal incumbent therefore has strong empathy and cares for excellent customer service.

Requisitos

Ideally prior experience of working in shared service center or administrative environment, working in HR Services, Accounts Payable and/or Billing Customer Service and collaborating effectively with international team/cross
team to deliver
Fluency in Dutch and English is a must. French is a plus.
Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
Excellent customer
focus & communication skills (written & verbal) 
Excellent organizational skills and ability to work under pressure & manage deadlines?
Ideally at ease with Excel
Ability to work independently, take initiatives, continuous improvement mindset and eagerness to learn

Se ofrece

Experience in a very multinational environment (+40 nationalities in the SSC)
Competitive compensation and benefits package in Barcelona, various well
being activity options