Inside Sales Coordinator ( Technology Sector ) Madrid (Madrid)

Descripción de la oferta

Duración de la oferta: hasta el 30/07/2019.

Funciones

Onboarding and training of calling team in line with the program
Coaching as required and leading as example
Understanding of all KPIs relevant for the program and ensuring all team members are fully briefed on them
Listening into calls made and providing feedback for improvement
Ensure regular exchange of objections and how to handle these
Learn and share from good performers, train and coach when underperforming
Ensure daily, weekly, monthly KPIs are achieved, weekly KPI dashboard and performance review meetings
Review of leads generated to ensure they are on target 
Ensure team completed all online learning and regular review
Manage day-to-day execution of global campaigns and achievement of performance KPIs (as individuals, and as teams)
Implement incentives for the team to overachieve KPIs
Provide feedback on the script for ongoing improvement
Ensure quick set up, launch and acceleration of all programs

Requisitos

University degree
2 years of experience directly managing a calling team, ideally B2B for technology customers
Demonstrated success in lead generation programs using a metric-driven approach and a mindset of continuous improvement
Excellent interpersonal and collaboration skills. Proven ability to drive team performance through effective daily management and personal coaching
Passion and enthusiasm for driving change and continuous improvement and motivation
Strong communication skills
Experience with calling systems
Understanding of what demand generation means for our customers

Se ofrece

- Salario: 30.000 euros
- Indefinido
- L a V de 9 a 18
- Centro de Madrid