La oferta ya no está activa. Echa un vistazo a estas ofertas similares:

IT Customer Service English+French+Español

Talent Search People

Barcelona España

Hace 21 horas

Inscríbete
IT Helpdesk Agent

Talent Search People

Barcelona España

Hace 21 horas

Inscríbete
Customer support - helpdesk with french 96438/400

ADECCO

Barcelona España

Hace 15 horas

Inscríbete
Helpdesk with a Native Level of Swedish

Talent Search People

Barcelona España

Hace más de 100 días

Inscríbete
Técnico/a it/reparación en rubí 08301/1053

ADECCO

Barcelona España

Hace 2 días

Inscríbete
Ingeniero Hardware alta velocidad / FPGA (H/M)

MICHAEL PAGE

Barcelona España

Hace 21 horas

Inscríbete
Technical support con discapacidad 10010/2627

FUNDACION

Barcelona España

Hace 21 horas

Inscríbete
Helpdesk para banca en sant cugat 96361/886

ADECCO

Barcelona España

Hace 45 horas

Inscríbete
Helpdesk 96361/889

ADECCO

Barcelona España

Hace 45 horas

Inscríbete

IT Customer Service Agent with Fluent Level of German and English Barcelona (Barcelona)


  • Barcelona (Barcelona)
  • Inscripción cerrada
  • 1 inscritos

Jornada Completa - Contrato Indefinido - Entre 18.000 y 19.000€ Brutos/anuales - Al menos 1 año de experiencia

Inscripción Cerrada

Comparte:

Empresa

Talent Search People

The company is a multinational providing IT services to different markets and working directly with other companies within the IT sector.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 23/08/2019

Funciones

We are recruiting for a Customer Service Agent with an excellent level of German and English. This person will be responsible for providing service to the client via phone, web and e-mail, receiving requests and finding the solutions to them. Your main tasks will be:
•	Respond to incoming calls and emails 
•	Troubleshoot the IT issues users are facing
•	Get to the root of problems and decide which you can solve remotely and which you need to escalate to other areas of support
•      Direct contact with company's procurement and suppliers
•	Understand the end user’s business challenges
•	Excellent listening and communication skills, both written and verbal

Requisitos

We are looking for a candidate with the following qualifications, experience and skills.

Qualifications

- Fluent in German and English

Experience

- Previous experience in customer service 
- Experience in IT or technical support is a plus

Soft Skills

- Very independent worker
- Communication skills
- Team player
- Motivated to learn
- Dynamism, good presentation and motivation
- Customer oriented person

Other:

- Availability to start immediately

Se ofrece

We provide an attractive Benefits package:

- Salary: 18.309 € gross/year
- Full training provided
- Bonus for OOHs - (based and depending on attendance)
- Performance bonus - (based on individual result towards performance indicators ad quality scoring)
- Ticket restaurant card after 3 months in the company
- Private health insurance that includes dental care - after 6 months in the company
- Career opportunities, job rotation opportunities and leadership development programs ¨priority to existing employees when applying for internal opportunities within the company
- Free in company Spanish, French and English language classes
- Bonus for referred CV`s after successful recruitment process
- Parking for bikes & excellent kitchen facilities and free coffee/hot drinks/water...
- Casual dress code in a friendly and professional environment
- Business discount in the local area.
  • Área

    Tecnología e informática

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

Inscripción Cerrada


Inscribirme en esta oferta
Inscripción Cerrada

Para crear una alerta debes iniciar sesión o regístrate