IT Helpdesk with Swedish Barcelona

Descripción de la oferta

Duración de la oferta: hasta el 17/07/2018.

Funciones

For a multinational industrial company, we need a IT Helpdesk.The mission of the vacancy is give support to all users worldwide.


Descripción de la oferta

The Main task will be

 * Support, manage and solve call about 1st level IT incidents and requests from users of headquarters and production plant

 * To assure for excellent customer service

 * Manage incidents and requests pool (catch, dispatch and categorize)

 * Documentation of guides and procedures about troubleshooting


Perfil del candidato

The requirements are:

 * High Swedish, English and Spanish languages as a must
 * Minimum experience as Helpdesk technician or similar.

 * Excellent communication skills.

 * Good knowledge of Microsoft Office.

 * Confidence in learning and supporting new software and applications.

 * Excellent customer service skills.

 * Driving license and a car is need it. The client is located in an industrial area with limited access by public
transportation


Oferta de empleo

International enviroment with career progression

Requisitos

-High Swedish, English and Spanish languages as a must
-Excellent communication skills.
-Good knowledge of Microsoft Office.
-Driving license and a car is need it