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IT Support Analyst (Finnish) República Checa


  • Brno
  • Inscripción cerrada
  • 5 inscritos

Jornada Completa - Contrato Indefinido - Entre 13.000 y 18.000€ Brutos/anuales - No se requiere experiencia

Cerrada Inscripción

Comparte:

Empresa

Selección de Personal

Our client is a multinational company providing outsourcing, information technology, and business consulting services.
Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 10/05/2019

Funciones

You will be responsible for assuring the most effective solutions to clients by providing 1st level professional technical support. Main tasks include:
– Remote resolution of IT problems related to end users’ devices, network, and applications
– Identify and manage the root of technical incidents
– Classify and prioritize the requests
– Assure right escalations to other technical teams
– Keep constant communication with the client during the resolution process

Requisitos

– Finnish and English on a business level (spoken/written)
– You have strong communication and listening skills
– You are a good problem-solver
– You are interested in the further development of IT skills
– Any previous IT support experience or IT certification will be considered as a plus

Se ofrece

– Permanent contract and salary bonuses
– Additional benefits (meal vouchers, multisport card, language courses)
– Special training for personal and professional development (ITIL, Soft Skills, Leadership etc.)
– 5 weeks of holidays
– 2 weeks of initial accommodation
– Career opportunities within the company
– Friendly and supportive colleagues and atmosphere
– Modern office in the center of Brno
– Start date: ASAP

Etiquetas

  • customer service
  • finnish
  • it support
  • czech republic
  • Área

    Tecnología e informática

  • Categoría o nivel

    Técnicos

  • Nº Vacantes

    1

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