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In Amazon Fulfillment & Operations, our IT teams achieve amazing feats each day: they keep our huge and busy Fulfillment Centers–which are the heart of our business–running smoothly. But further than that, they enable us to maintain our high standards as we fulfill hundreds of thousands of customer orders.
The role and responsibilities:
You’ll provide a first and second line support service, ensuring all IT equipment and infrastructure is running at optimum performance. You’ll ensure that departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on your site. You’ll also participate in site-wide projects that may update business and IT requirements.
This is an hourly role based on shift patterns that is paid weekly: it will also require flexibility regarding both regional travel, to support external sites, as well as out of office work hours, so a can-do attitude is required.
Your focus:
Basic qualifications:
Preferred qualifications:
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process.
If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.
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