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IT Support Technician Barcelona


  • Barcelona
  •   Inscripción cerrada
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  • Experiencia

    Al menos 1 año de experiencia

  • Salario

    Retribución sin especificar

  • Área - Puesto

    Tecnología e informática

    • Técnico de Soporte
  • Categoría o nivel

    Técnico

  • Vacantes

    1

  • Inscritos

    5

  • Contrato

    Contrato Indefinido

  • Jornada

    Jornada Intensiva

Descripción de la oferta

Descripción de la oferta

Duración de la oferta: hasta el 15/02/2019.

Funciones

Are you passionate about IT? Do you speak English? We are looking for a Product Support Specialist in the American shift!


Descripción de la oferta

* Provide outstanding customer service to clients and ensuring customer satisfaction and retention
 * Report feedback and feature requests to product team.
 * Follow-up with customers and support engineers to ensure that issues are resolved and customers are satisfied
 * Notify account managers, researchers about critical issues in a clear and detailed manner.
 * Perform trainings of the tool when necessary.
 * Improve customer satisfaction rates.
 * Document all customer issues and report when necessary
 * Expand and improve on customer support abilities and services


Perfil del candidato

* Bachelors or Masters Level Degree in IT or related discipline
 * High English level, with excellent verbal and written communication skills. Spanish knowledge is a plus
 * Excellent problem solving skills; make initial recommendations on fixes and route more technical issues to engineers
 * Excellent computer skills
 * Have Web knowledge
 * Knowledge of image editing is a plus
 * Ability to work effectively within a team environment
 * High degree of self-motivation


Oferta de empleo

* Competitive salary
 * Career plan
 * Excellent benefits package
 * Opportunity to grow professionally in a challenging environment
 * International working environment

Requisitos

Bachelors or Masters Level Degree in IT or related discipline; High English level, with excellent verbal and written communication skills; Excellent computer skills.

Page Personnel

Our client is a fast growing software startup headquartered in Barcelona with offices in the United States, UK and Germany.

Al pulsar el botón “Inscribirme a la oferta”, Usted consiente que Infoempleo, S.L. comunique sus datos de carácter personal para participar en futuros procesos de selección a los ficheros de Page Personnel con domicilio social en Paseo de la Castellana, 28 3ª planta 28046 MADRID, Madrid donde podrá ejercitar sus derechos de acceso, rectificación, cancelación y oposición.

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