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Al menos 1 año de experiencia
Retribución sin especificar
Tecnología e informática
Técnico
1
5
Contrato Indefinido
Jornada Intensiva
Duración de la oferta: hasta el 15/02/2019.
Are you passionate about IT? Do you speak English? We are looking for a Product Support Specialist in the American shift! Descripción de la oferta * Provide outstanding customer service to clients and ensuring customer satisfaction and retention * Report feedback and feature requests to product team. * Follow-up with customers and support engineers to ensure that issues are resolved and customers are satisfied * Notify account managers, researchers about critical issues in a clear and detailed manner. * Perform trainings of the tool when necessary. * Improve customer satisfaction rates. * Document all customer issues and report when necessary * Expand and improve on customer support abilities and services Perfil del candidato * Bachelors or Masters Level Degree in IT or related discipline * High English level, with excellent verbal and written communication skills. Spanish knowledge is a plus * Excellent problem solving skills; make initial recommendations on fixes and route more technical issues to engineers * Excellent computer skills * Have Web knowledge * Knowledge of image editing is a plus * Ability to work effectively within a team environment * High degree of self-motivation Oferta de empleo * Competitive salary * Career plan * Excellent benefits package * Opportunity to grow professionally in a challenging environment * International working environment
Bachelors or Masters Level Degree in IT or related discipline; High English level, with excellent verbal and written communication skills; Excellent computer skills.
Our client is a fast growing software startup headquartered in Barcelona with offices in the United States, UK and Germany.
Al pulsar el botón “Inscribirme a la oferta”, Usted consiente que Infoempleo, S.L. comunique sus datos de carácter personal para participar en futuros procesos de selección a los ficheros de Page Personnel con domicilio social en Paseo de la Castellana, 28 3ª planta 28046 MADRID, Madrid donde podrá ejercitar sus derechos de acceso, rectificación, cancelación y oposición.
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